We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Good cat bowl, i like it
Super, very nice the presents and cat Tez satisfied as seen! Recommend warmly
First and foremost this looks great just like the other petkit products. I took 1 star off because it is a lot lighter than I expected and the base feels a little cheap
Very nice. Just like on the picture.
Super bowls! I recommend! Packaging is excellent, delivery is fast, very convenient for animals, no smell.
Super speedy delivery to the UK and my cat loves it. Best purchase of this year :)
This is adorable and came super fast - my cats decided they won't eat out of the food bowl we've had for years, so I ordered this! My cats are pukers so hopefully the elevated and tilted bowls help. I like that the bowls are small so food doesn't go bad sitting out, and they "screw in" to the base so they don't knock over, and it's just overall adorable!
my cat loves his new bowls easy to clean and holds alot of food
My cat loves it
This pet feeder is very small and cute, and it is very practical and durable. The elevated bowl is designed to release pressure from your cat's neck, making him more comfortable and happy while enjoying his food. At least, for my two black kittens it works.
Very cute and a perfect height for my 7 lb. cat.
I love these but I could change one thing it would stay in the hole a little more secure
I really like this cat feeder its raised & the bowls are tilted which is much better for my cat he's now stopped vomiting. Its also very well made & the dishes are easy to remove and clean.
Pros: silicone pads on base to stay in place, bowls can lay flat or tilted, bowls is raised for better neck support, wonderful customer service. Cons: there are no replacement bowls. I like to put bowls in the dishwasher each night.
My cat was shy about using it since it’s new and he’s not used to it but he’s warming up to it now. Very well made.
These are nice quality bowls. Appear to be good construction. I like how easily they clean. Additionally, there is a lot less mess than with the previous dishes I was using.
I like the new feline eating bowls, but the holder has a bounce when you are trying to take one out. So, I had my husband place a thick piece of firm packaging foam underneath the two bowls so that when you press down on the holder it does not bounce back and splash out the water in the other bowl. Sometimes it takes a couple of tries to remove the bowls from the holder.
The bowls are a little small and wish it had a better way to attach the bowls into the stand instead of the twist/lock. Easy to clean.
The product is very light so when the bowls are almost empty my kitties push the bowls across my hardwood floor. I’m going to have to buy a mat to put under the product. Hopefully that will keep it from sliding. On a positive note, my kitties do like eating out of the bowls.
It’s definitely very cute and the cats can easily eat out of it.