We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
I use a lot of face stuff but get lazy at night sometimes. This takes less than about 3 mins to use and you can feel it when it's done. Not harsh at all and doesn't leave your skin feeling raw at all the next day. I use the Lumin charcoal wash every night and this a few times a week, then vitamin c, retinol, and cerave pm. Skin is always bright and feeling great the next day to where many co-workers ask what I use.
This is hands down the best exfoliating scrub I have ever used. It’s gentle yet very effective. I have been using it for the last four months and my skin is always left clean and smooth after using. The entire Lumin skin collection is awesome. I get so many compliments on my skin!! You have a customer for life!!!
I’ve always had skin issues and was never really raised to take skin care very seriously. Now that I’m older, I’ve tried several products. THIS one works. First day I tried it, I was stopped twice by women asking what to use. The change in my skin was visible immediately.
I've been using their other products for a while now, and just tried this Exfoliator for the first time. Every day I use it, I feel good about how my skin feels the next morning. Will definitely buy this again when I run out!
I've used a lot of different exfoliant scrubs before, but this one tops the list. Tough enough to take off excess skin and dirt, but not rough enough to irritate your face or neck.
I love this stuff! I use it before bed and wake up with my face feeling incredibly smooth. Perfect for men of any age. Highly recommend it!
I got this for my boyfriend who has dry skin and it worked so well! He loves it and will be buying it again.
I'm not an expert, but I like it makes my skin feel good. I got it for regular care and not as a sort of treatment but I like it, will probably be rebuying!
Excellent exfoliating regime for my skin. Earlier I used to apply only the moisturizer but this exfoliating rub is not hard on my skin and doesn’t irritate my skin as other products in the market. Plus no weird after smell!!
So I have crazy oily skin and believe it or not, but I started noticing the difference in just a matter of days. My skin looks clearer, softer and smoother. This is the real deal and as long as you're consistent, you'll see the difference.
The little notecard is very helpful in providing the correct method to apply the exfoliating rub. I’ve noticed the smoothness of my skin on my face to be improving. You do not have to apply the rub every day, which is great. Recommended application is 2-4 times a week and that’s plentiful. Very convenient size and I’m looking forward to my results with continued use of this product.
Been using it for a week and I can’t believe how good this stuff works. I had a few dry red patches on my face that are almost completely gone. Pretty impressive so far.
I've been using Lumin since October, and my face is totally clear from pimples from wearing a mask for 10 hrs a day. Definitely recommend this product.
This product is awesome, I had dry flakey skin constantly and after a week using this product, not my skin is healthy and no longer gets dry and flakey.
I've only been using the product for 2 days, but it does feel refreshing on my face and has helped with some of the pimples I had on my face
Just got the product, but it feels like something is working. Do notice the face is not as oily throughout the day.
A little pricey but great stuff
I loved these products! I saw results the next day and I highly recommend to anyone who wants a better looking skin.
ordered for grandson(14) and he loves, as it is helping his mild acne
Great skin care line for men. I have seen noticeable differences
Doesn't dry out my skin and it feels like a breath of fresh air through my cheeks
One use and my son's face looked so much clearer, he loves it.
Really good product. You can feel the change after using it.
This was a gift for my son. He already use the product and likes it, just needed a refill
It is very refreshing to the skin.